EDUCATION:

Juris Doctor, New York Law School, New York, NY (2008)

  • Technology Editor, Executive Board, Media Law & Policy Journal
  • Awarded the Abraham “Avi” Mund Prize for Excellence in Information Technology and the Law

Bachelor of Arts, University of Minnesota, Duluth, MN (2004)

  • Graduated cum laude with a B.A. in English
  • Awarded the Mike Lenz Prize for Creative Writing
  • Studied  abroad at the University of Birmingham, England (2001-2002)

EXPERIENCE:

Content Team Lead, FindLaw, Thomson Reuters, Eagan, MN (2017 – Present)

  • Manages team of 13 writers, strategists and senior writers
  • Works cross-functionally with teams across the business
  • Handles escalated client situations
  • Provides coaching on performance and professional development

Senior Content Strategist, FindLaw, Thomson Reuters, Eagan, MN (2013 – 2017)

  • Managed vendor relationships for the Content Team, including facilitating regular meetings, providing feedback, and resolving issues
  • Supervised work of contract writers and admins, ensuring full utilization and setting expectations
  • Provided reporting to leadership on vendor-written content and other processes
  • Handled escalated client situations on a regular basis
  • Mentored and trained writers across the team in new processes and best practices

Copywriter III, FindLaw, Thomson Reuters, Eagan, MN (2011 – 2013)

  • Wrote user-focused web content about complex legal topics in straightforward language
  • Created custom online content strategies for law firms to improve traffic and conversion
  • Regularly managed complex international and escalated accounts/projects
  • Managed and updated the content team’s internal SharePoint collaboration tools

Contract Copywriter, Beacon Hill Legal, Minneapolis, MN (2010 – 2011)

  • Drafted web content to increase website performance and conversion at FindLaw
  • Interviewed clients and performed research in order to draft web content that met client goals and spoke to their target audience

Research Assistant, New York Law School, New York, NY (2007 – 2008)

  • Managed a research project team of 10 students for Professor Joseph Marino
  • Developed and implemented a link building campaign to increase traffic to the professor’s bar review and CLE websites

SKILLS:

  • Expert ability with AP Style, SharePoint 2010 and Microsoft Office, including Word, Excel, PowerPoint, and OneNote
  • Very well acquainted with most operating systems, including Linux, Windows, and Mac OS, online content management systems (CMSs) including WordPress, many internet standards, including HTML and CSS, and digital marketing tactics such as UX Design, PPC, social media, and search engine optimization (SEO)